I’m a Chicago-based product design leader with 20+ years of experience building and scaling teams across fintech and eCommerce. I focus on bringing clarity to complex problems by connecting strong user experiences to measurable business outcomes.

Most recently at Discover, I built and scaled the Digital UX team from 1 to 20 designers in under a year, accelerating time to market by 33% and reducing agency spend by $5.4M annually. Prior to that, I was a product designer at Upside, launching Pay at the Pump, and at Navi, where I helped build products and teams from 0 to 1.

Earlier in my career at Crate and Barrel, I led end-to-end shopping experiences and reimagined the furniture shopping experience, driving a 25% increase in add to cart and 17% lift in conversion.

Outside of work, I play in two indie rock bands and have performed internationally.

Skills
Product Design Strategy | Hiring | Coaching | Performance Management | Organization Design | Team Scaling | Design Vision | Interaction | Visual Design | Information Architecture | Design Systems | Designing for Accessibility | Design Operations + Process | User Research | Prototyping | Figma | ChatGPT | CoPilot | Claude Code | Agile Methodologies | Customer Journey Mapping | Design Thinking | Usability Testing | UX Research | Branding & Identity